Where we ship
We currently ship to valid addresses within the United States. We do not currently offer international or expedited shipping.
Cost and timing
Standard shipping is free. Most orders are expected to arrive within 8–10 business days after the order is placed. This estimate includes production and shipping time; weekends and holidays may add time.
Delivery dates are estimates, not guarantees. Carrier delays, severe weather, high-volume periods, or other events outside our control may affect delivery.
Tracking and delivery
When tracking is available, it will be sent to the email address used at checkout. Please check your property, household members, neighbors, and the carrier if tracking shows “delivered” but you cannot locate the package. If it is still missing, contact us promptly so we can help investigate. A delivered scan does not automatically qualify an order for a refund or replacement.
Address changes and returned packages
Review your shipping address carefully at checkout. Email us immediately if it needs to be changed. We can update an address only before the order ships.
If a package is returned because the address provided was incomplete or incorrect, or because it was unclaimed, we will contact you when possible. You may be responsible for the cost of reshipping it to a corrected address. Original shipping and product costs are not refundable when the delivery problem resulted from an address supplied by the customer.
Lost or damaged shipments
For a package that appears lost in transit, contact us no later than 30 days after the estimated delivery date. For an item damaged during shipping, follow the problem-reporting instructions in our Returns & Refunds Policy.